Terms of service

TERMS OF SERVICE

These Terms of Service govern your use of elvanishop.com and purchases made from ElvaniShop.

By accessing our website or placing an order, you agree to these Terms.

1. Online Store

You must provide accurate and complete information when placing an order.

We reserve the right to refuse, cancel, or limit orders when necessary, including in cases of suspected fraud, pricing errors, inventory problems, or misuse of our website.

2. Products

We make reasonable efforts to display product descriptions, images, colors, specifications, and prices accurately.

Actual colors or appearance may vary slightly depending on your device, lighting, product manufacturing, or production batch.

Product availability may change without notice.

3. Pet Product Use

Pet toys and accessories should be used according to their intended purpose and any instructions provided with the product.

Pets should be appropriately supervised during use, particularly when introducing a new toy.

Regularly inspect pet toys for wear or damage and discontinue use if a product becomes damaged or presents a potential safety risk.

4. Prices and Payment

Prices displayed on the website are subject to change without notice.

Applicable shipping charges, taxes, discounts, and final order totals are shown during checkout before payment is completed.

Payment must be successfully authorized before an order can be processed.

5. Shipping

Shipping options, charges, and estimated delivery information are provided at checkout.

Delivery dates are estimates and may be affected by circumstances outside our control.

Please review our Shipping Policy for additional information.

6. Returns and Refunds

Eligible purchases may be returned according to our 14-Day Return & Refund Policy.

Please review the Return & Refund Policy before requesting a return.

7. Order Cancellations

Orders may generally be cancelled before fulfillment.

Once an order has been processed or fulfilled, cancellation may no longer be possible and the return process may apply instead.

8. Accuracy of Information

We reserve the right to correct errors, inaccuracies, or omissions relating to product information, pricing, promotions, shipping charges, availability, or other website content.

If an error affects an order you have already placed, we may contact you with available options.

9. Third-Party Services

Our store may use third-party services including payment processors, shipping providers, analytics providers, and ecommerce applications.

Your use of certain services may also be subject to the terms and policies of those third parties.

10. Prohibited Use

You may not use our website for unlawful, fraudulent, abusive, or harmful purposes or interfere with the operation or security of the website.

11. Intellectual Property

The ElvaniShop website, ELVANI branding, original graphics, text, design elements, and other original content may not be copied, reproduced, or commercially used without permission.

12. Changes to These Terms

We may update these Terms of Service when necessary.

The version published on this website at the time of use will apply.

13. Contact

Questions regarding these Terms can be sent to:

support@elvanishop.com

Website:
elvanishop.com