Shipping policy

SHIPPING POLICY

ElvaniShop currently ships to customers within the United States.

Shipping Costs

Available shipping options and any applicable shipping charges are displayed at checkout before payment is completed.

Free shipping may be available when the order meets the conditions displayed at checkout.

Delivery Estimates

Estimated delivery times are displayed during checkout.

Delivery estimates begin after an order has been processed and are estimates rather than guaranteed delivery dates.

Occasionally, delivery may take longer because of carrier delays, weather, holidays, customs procedures, high order volumes, or other circumstances outside our control.

Order Processing

After your order is placed, you will receive an order confirmation by email.

Once tracking information becomes available, we will send you a shipping confirmation or tracking update.

Tracking

When tracking is available, customers can follow the delivery progress using the tracking information provided with their order.

Please allow some time after receiving your tracking number for the carrier's system to update.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your shipping information, contact us immediately at support@elvanishop.com.

We will try to update the address before fulfillment, but we cannot guarantee that changes can be made after an order has been processed.

If an order cannot be delivered because an incorrect or incomplete address was provided, additional shipping charges may apply.

Lost or Delayed Packages

If your tracking information has not updated for an unusually long period or you believe your package may be lost, contact us at support@elvanishop.com and we will help investigate the shipment.

Multiple Items

In some cases, products from the same order may be shipped separately and may arrive at different times.

Questions

For shipping questions, contact:

support@elvanishop.com